Shay Bag

Clothing: dry clean only

Accessories and neck chains: spot clean only

Your estimated standard shipping time for "ready to ship" items is 5-8 business days, plus fulfillment time. Get your order in as few as 1-2 business days by upgrading your shipping at checkout.

Certain pieces may require a longer shipping time. If applicable, this will be indicated when adding the product to cart. If you need any items sooner, please contact us here!

Don't 100% love the item you purchased? That's okay!

We offer returns for eligible items within 5 days of delivery receipt for orders within the contiguous USA.

Ready to Ship Items

• Returns must be initiated within 5 days of delivery receipt.
• Returns MUST be shipped out within 3 days of receiving your return label via email (as shown on your tracking number). We strictly do not make any exceptions.
• There will be a 10% restocking fee for all returns.
• Please note that any item to be returned must be in new, unused + re-sellable condition, and in original packaging. Returns that do not meet our policy standards will not quality for a refund.
• No returns on international orders outside the contiguous USA and items on sale (including Black Friday Sale purchases). Any customs, duties, and/or shipping is nonrefundable.

Custom & Made to Order Items

• All Made to Order items are considered final sale.
• All customizations are considered final sale.
• Customizations include custom lengths, different blouse cuts, sleeve additions, custom colors, and changes to embroidery style and/or coloring.

Please review MOR's full return and exchange policy here.